CyberCheck360 Support

At CyberCheck360, we’re committed to providing reliable support to our customers. Depending on your plan, support options differ as outlined below.

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📩 How to Contact Support

• Premium & Paid Plans
  Customers on any Premium or other paid plans can raise support requests by emailing:
  support@cybercheck360.com

  ⚠️ Important: Please send the email from your registered email address associated with your CyberCheck360 account.
  Emails from non-registered addresses will not be processed.

• Free Users
  Free plan users do not have access to direct support.
  Please refer to our Documentation and Knowledge Base for troubleshooting, FAQs, and guides.

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✅ Before You Contact Us

To help us assist you faster, please include the following details in your support request:

• Your account email (must be the registered one)
• The plan you are subscribed to (e.g., Premium, Enterprise)
• A detailed description of the issue or request
• Any screenshots, logs, or error messages if available
• The date/time when the issue occurred

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⏱️ Response Times

• Premium & Enterprise Plans: Priority response within 24 business hours
• Free Plan: Documentation and community resources only

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🔒 Security Reminder

• CyberCheck360 support will never ask for your password or confidential credentials.
• If you receive suspicious communication claiming to be from us, please report it immediately to security@cybercheck360.com. Subject: Suspicious Communication

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Thank you for choosing CyberCheck360 to protect your business.
We’re here to ensure you get the best out of our platform.